QuickConnect
QuickConnect allows client applications to connect to your RackStation via the Internet without the hassle of setting up port forwarding rules. The following client applications support connecting via QuickConnect: DS file, Cloud Station, DS photo+, DS audio.
Note:
Before enabling QuickConnect for client applications, make sure necessary DSM services are already enabled. For example, WebDAV must be enabled on the RackStation before you can enable QuickConnect for DS file.
To enable QuickConnect for client applications:
- Tick the checkboxes next to the applications with which you want to connect via QuickConnect.
- Click Apply.
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You should see your QuickConnect ID in the QuickConnect Info section. This QuickConnect ID can be entered when connecting to the RackStation with client applications (please see To access DSM services via QuickConnect below for more information). If you want a QuickConnect ID that is easier to remember, click Customize and enter a customized ID in the text field.
Note:
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A customized QuickConnect ID can include letters and numbers, hyphens ("-"), and underscores ("_"), but cannot start with a number.
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For better QuickConnect performance, it is recommended that you go to Main Menu > Control Panel > Router Configuration to configure port forwarding for each service:
- Cloud Station: 6690
- DS file: 5005, 5006 (HTTPS)
- File sharing: 5001 (HTTPS)
- DS photo+: 80, 443 (HTTPS)
- DS audio: 5000, 5001 (HTTPS)
To access DSM services via QuickConnect:
- Launch the client application with which you want to connect to your RackStation.
- When you are prompted to fill in the address of your RackStation, enter the QuickConnect ID to connect to DSM services via QuickConnect.
Troubleshooting
If you see the Network error occurred message in the Status field, this means QuickConnect service has stopped due to network errors. Please check the following:
- Your RackStation is connected to an active network (at Main Menu > Control Panel > Network > Network Interface).
- The DNS server and default gateway settings are properly configured (at Main Menu > Control Panel > Network > General).
- Make sure the RackStation can access the Internet using the following destination ports: 22, 80, 443, 8888.
When the network errors are fixed, QuickConnect service should resume automatically within a few minutes.